The Journey to Digital Transformation: What APM Means for the CIO | @DevOpsSummit #APM #DevOps

You’ve probably read a lot on what the new year has in store for the enterprise when it comes to digital transformation. The statistics are overwhelming; it’s clearly not an option to maintain your legacy framework in the next generation of innovation and enterprise. IDC reports in its latest research report, “IDC FutureScape: Worldside CIO Agenda 2016 Predictions“, that only 25% of CIOs actually feel prepared to drive new strategy towards digital innovation. The majority are stuck in trying to make legacy IT frameworks work for a rapidly evolving industry without the proper budget or resources. Today, your CIO requires insight into the scope of the enterprise and its existing technology to be able to understand an end-user’s growing capabilities and needs. As their role develops to bridge the gap between business and technology, the objective relies on honing in on an end-user’s experience. Gartner’s CEO survey stated that customer experience management is the highest priority across CEO’s with 37% of them making it a major push in the next 5 years. Thinking ahead of the customer is a key way to keep the customer engaged. This is accomplished by making small changes to applications and measuring the way users interact with the new change versus the old change. In order to remain customer obsessed and understand customer preferences, these small experimentations are necessary.

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