Hidden Lessons of Incident Management By @JasonHand | @DevOpsSummit #DevOps

One of the most common early goals of implementing DevOps principles is a deep understanding of our systems in a stable state. However, this objective is not a “once and done” effort. It is important to continuously circle back in some form (a feedback loop) as changes are introduced. It’s an ongoing exercise for an entire organization as our processes, tools, and teams improve continuously over time.

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