Choose an APM Tool for the Solution – Not for the Problem | @DevOpsSummit #APM #DevOps

Just last week a senior Hybris consultant shared the story of a customer engagement on which he was working. This customer had problems, serious problems. We’re talking about response times far beyond the most liberal acceptable standard. They were unable to solve the issue in their eCommerce platform – specifically Hybris. Although the eCommerce project was delivered by a system integrator / implementation partner, the vendor still gets involved when things go really wrong. After all, the vendor knows best, right? So when he started working with this customer his first question was:

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