If your iPhone is having issues, just turn to Apple’s latest iOS app for support.
On Wednesday, Apple released its new standalone Apple Support app in the U.S. App Store. First spotted by TechCrunch, this iOS app lets you schedule appointments at your local Genius Bar or an Apple authorized retailer and chat in real-time with a support technician.
You can also find product documentation based on the devices that are registered to your iCloud account. That way, you don’t have to spend time searching for the exact model name and serial number. Having that information upfront, on both the customer side and the technician side, makes it faster to get your queries answered.
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