The Five Biggest Trends in Unified Communications (UC) | @CloudExpo #Cloud #UCaaS #Analytics

Thanks to the plethora of communication and messaging apps available to the average user, unified communications (UC) is becoming more important than ever before. UC is a set of products and services designed to give employees a uniform communications experience, integrating different apps and channels to a singular point of interaction. For example, UC might allow a transcript of a voicemail to be delivered to a recipient’s email, enabling a central communication location that comprises multiple mediums at once.

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