Help us with the case of the mysterious ‘Dust Me’ hard drive label

I’m used to solving mysteries—or at least admitting when I’m licked. Here’s one that I’ve been chewing over for months, and enlisted the help of an old colleague who used to make utility software who was equally stumped. Readers, do you have ideas?

Macworld reader Jeff wrote in with a problem his mother was having. From time to time, her external Seagate hard drive that’s used for Time Machine backups has a “Dust Me” label that appears at its top. When she dusts it, she tells her son, it disappears. You can see what’s happening in screen capture below.

mac911 dust me Reader Jeff

The message appears and goes away when the drive is dusted. Or does it?

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