A day in the life of an Apple store – San Jose Mercury News

December 3, 2011 Posted By: Leave a comment
The curtain goes up. It's showtime at the Apple (AAPL) Store in Palo Alto. Here comes our first contestant for Stump the Genius Bar Geniuses: Bill Mainzer, of Portola Valley. He's clutching a MacBook Pro the size of a radiator. He looks worried.
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