State of On-Call Report Released By @VictorOps | @DevOpsSummit [#DevOps]
According to research from VictorOps, DevOps is a growing trend from enterprise IT to SaaS solution providers. Additionally, the primary research shows that collaboration is essential as IT teams work toward faster time to resolution. Systems have grown too complex to continue limiting problem solving to just a few people in the IT organization, and collaboration using both mobile and desktop technology is a key component of success.
In the inaugural VictorOps State of On-Call Report released today, VictorOps surveyed 500 IT professionals to look at the challenges and general state of what it means to be on-call. The report examines everything from what teams are doing to decrease mean time to resolution (MTTR) to the prevalence of alert fatigue and the use of monitoring, automation and incident lifecycle management tools.
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