Sparking True Software-Based Business Innovation By @Mik_Kersten | @DevOpsSummit #DevOps

I’ve long taken inspiration from Peter Drucker’s caution that “if you can’t measure it, you can’t manage it.” It’s no wonder that leaders of business disciplines such as HR, finance, marketing and sales consistently use metrics, reports and dashboards to assess their business and aid in decision-making. The software industry is starting to go through a similar profound transformation in our understanding of the use of metrics to better understand the business implications of how software is built. But before this transformation can succeed, we have to work through some pretty big shortcomings in how we determine the types of insights we wish to receive, how we select the analytics necessary to receive those insights and how to capture and manipulate the data to present those analytics.

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