Transaction-Centric NPM By @GKaiser | @DevOpsSummit #APM #DevOps

In my last post, I wrote about the value of IT / business collaboration, and the importance of a common language, a common definition of end-user experience – user transaction response time – as the one performance metric both IT and business have in common. In it, I provided some background on the importance of understanding exactly how we define response time, since this definition dictates the usefulness of the measurement. For the sake of brevity, I’ll summarize three common definitions here:

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