[session] Stop Thinking ‘Product’; Start Thinking ‘Service’ By @DFrieds | @ThingsExpo #IoT

Manufacturing connected IoT versions of traditional products requires more than multiple deep technology skills. It also requires a shift in mindset, to realize that connected, sensor-enabled “things” act more like services than what we usually think of as products. In his session at @ThingsExpo, David Friedman, CEO and co-founder of Ayla Networks, will discuss how when sensors start generating detailed real-world data about products and how they’re being used, smart manufacturers can use the data to create additional revenue streams, such as improved warranties or premium features. Or slash maintenance costs by replacing parts before they fail. Or learn from the data to iterate better products that give customers what they really want.

read more