For all the great and revolutionary products and features Apple has released over the years, there are just as many head-scratching decisions that have taken away or ruined things we love. They're usually gone forever, like USB-A ports or headphone jacks, but every so often Apple hears our wails and reverses course.
It happened most recently with the butterfly keyboard. Way back in 2015, Apple shifted away from its very excellent scissor-switch keyboards to a proprietary "butterfly" model that was thinner than its predecessor. Apple claimed it was superior, but unhappy users loudly complained about the keyboard, which was so prone to sticking and unresponsive keys that Apple launched a service program that extends to every butterfly MacBook ever made.
