iPod

If you suspect the Apple Remote is not working properly, point the remote at iPod Hi-Fi and press the Play/Pause button. The status light on iPod Hi-Fi should blink. If the light does blink, see iPod Hi-Fi: Frequently Asked Questions … Continue reading →

If you have an iPod, iPod nano, or iPod classic, you may be unable to sync contacts or calendars with Outlook 2010 64-bit version. Symptom 1 The following dialog may appear on your computer: "The 64-bit version of Outlook is … Continue reading →

Music and other audio may still be heard from the iPod even when the volume level is set to 0, or the lowest setting.

You may see a disk scan screen if your hard disk model iPod (such as the iPod classic) finds an issue with its hard disk. A disk scan icon (a magnifying glass on top of a disk platter) appears when … Continue reading →

You may experience an issue on your iPod where it will show a message on the display stating "TV Out Enabled: Please Connect Video Accessory" as shown below:

 If you see the image below on the display when using iPod nano (2nd generation), proceed to the Solution section:

With software update version 1.2 for iPod nano (6th generation), you can change your Home screen to show one large icon or four small icons, depending on your preference.

To control your iPod shuffle (3rd or 4th generation) with the remote on your third-party headphones, the headphones must be compatible with Apple’s Headphone Remote and Mic system. Current third-party headphones that Apple has approved to carry the "Made for … Continue reading →

This article lists frequently asked questions (and answers) regarding iPod shuffle (2nd generation).

You should not partition, format, or change the formatting of iPod’s hard disk using Disk Utility, Windows Explorer, or other utility unless you are performing troubleshooting steps that require this step.