MacBook Air 
MacBook Air (13-inch, Mid 2013): Keyboard and Trackpad may stop functioning during Windows 8 install
The keyboard and trackpad on MacBook Air (13-inch, Mid 2013) computers may stop functioning at the Personalize step when installing Windows 8. This occurs if you are using a USB 3.0 flash drive to install Windows 8 or the Apple … Continue reading
MacBook Pro (13-inch, Late 2012), MacBook Air (Mid 2013): Distorted or black screen during Windows 7 or 8 installation
When installing Microsoft Windows 8 on a MacBook Pro (13-inch, Late 2012) using Boot Camp, or when installing Windows 7 on a MacBook Air (Mid 2013), a black or distorted screen may appear during the Windows installation process. This happens because … Continue reading
Using Apple Diagnostics
Apple Diagnostics is a great way to check your Mac computer’s hardware. Apple Diagnostics helps to identify the potential source of a hardware issue and provides first steps to try and resolve it. Apple Diagnostics will also help you get in … Continue reading
Mac computers: Apple USB SuperDrive and MacBook Air SuperDrive compatibility
The Apple USB SuperDrive and MacBook Air SuperDrive allow you to install software, play, and burn both CDs and DVDs. Use the table below to determine if your computer can support the Apple USB SuperDrive or MacBook Air SuperDrive.
OS X Mountain Lion: Firmware updates may keep reappearing in the Mac App Store
When you use a Mac with OS X Mountain Lion, firmware updates may keep appearing in the Mac App Store after you’ve downloaded them. This may occur if the updates download but they don’t automatically start or don’t complete.
MacBook Pro (Retina, Mid 2012), MacBook Air (11-inch and 13-inch, Mid 2012): Locating Thunderbolt and display adapters
Thunderbolt or display accessories may be packaged in your new computer’s document folder if ordered from the Apple Online Store. This is the case with new MacBook Pro (Retina, Mid 2012) and MacBook Air (11-inch or 13-inch, Mid 2012) computers.
iMac (Mid 2011), MacBook Pro (Early 2011) and later, MacBook Air (mid 2012), and MacBook Pro (Retina, Mid 2012): About resolution settings in the QuickTime Player inspector
You may notice that the medium and high quality resolution settings in QuickTime Player on Macs with a FaceTime HD camera appear higher in the inspector than they actually are.
Mac is unresponsive on startup after installing Thunderbolt Software Update 1.2
You may notice your Mac becomes unresponsive on startup after installing Thunderbolt Software Update 1.2.
MacBook Air (Original), MacBook Air (Late 2008), and MacBook Air (Mid 2009): Headphone jack and third-party audio product compatibility
Some third-party audio products, such as headphones, may not plug into the MacBook Air headphone jack because part of the connector does not fit within the port hatch. In some instances, it may appear to fit, but the audio quality … Continue reading
Apple Thunderbolt Display: Image on display intermittently goes dark, USB devices not available after waking from sleep
In rare instances you may notice the image on your Apple Thunderbolt Display (27-inch) disappears or goes dark intermittently during normal use. Some USB devices may not available after waking your computer from sleep.
