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Duke Chung co-founded Parature in 2000, with a vision to provide superior customer support software accessible via the Internet. Today, Parature’s Software-as-a-Service (SaaS) product suite supports millions of end users worldwide. With the advent of social media channels, customer service … Continue reading →

“We Found Love” by Rihanna Officials in France recently slapped a ban on Rihanna’s controversial video, confining it to the late-night rotation. “We Found Love” joins a long list of music videos that have been banned in some form across … Continue reading →

The intellectual property battle rages on between Apple and Samsung. In April 2011, Apple filed for patent infringement, claiming that Samsung copied its iPhone and iPad designs. Courts all over the world have taken on this battle. Europe and Australia, … Continue reading →

As Walmart looks to give out $1.5 million to nonprofit organizations this holiday season, it wants Facebook users to help decide to whom it should cut the checks. Through Nov. 30, Facebook users can navigate to the Holiday Giving tab … Continue reading →

Group discounts can be a nice thing for both the seller and the customers, but you have to know your limits. A UK baker learned that the hard way, when she was forced to bake 102,000 cupcakes, after offering a … Continue reading →

Like several celebrities before him, Jimmy Fallon has tweeted an apology. The host of Late Night said sorry this week to Republican presidential candidate Michele Bachmann for music played during her entrance. Bachmann walked on stage Monday while the show’s … Continue reading →

Westinghouse 46-inch 1080p LCD HDTV This normally $500+ 46-inch TV will be on sale for $298 at Target stores this Friday. Click here to view this gallery. In case Target is one of your Black Friday shopping destinations, we’ve rounded … Continue reading →

Six months after launch, RIM’s tablet – the BlackBerry PlayBook – still lacks a native email, calendar and contacts application. This is about to change soon, though, judging from a video presentation shown at the BlackBerry Innovation Forum on Wednesday. … Continue reading →

Groupon stock continued its plunge Wednesday, trading in the $17 range, well below the company’s $20 IPO price. It’s the third consecutive day the stock has plummeted; shares fell 10% Monday and nearly 15% Tuesday. On Wednesday afternoon shares were … Continue reading →

Streaming website Grooveshark has become the latest flashpoint in the cat-and-mouse game between the music industry and music sharing services. But unlike their largely unsuccessful suit against cyber-locker site MP3Tunes earlier this year, the copyright owners this time around appear … Continue reading →